Support
About ZSR Project
The ZSR project, including discussions and all source code for this site and the Zepp OS screen reader, is hosted on GitHub. If you have a problem with Zepp OS Screen Reader, please report your problem on our GitHub issue tracker.
Note
The product is provided free of charge to end users only. If any organization or individual wants to integrate the author's product into their service, they need the author's written consent. The author is not responsible for organizations or individuals distributing the author's products for other purposes.
frequently asked questions
- Open the Settings app on your watch.
- Select Accessibility.
- Select Screen Reader.
- Turn on the Screen Reader switch.
- Swipe up or down to move through items.
- Double-tap to select an item.
- Swipe left or right to switch between screens.
- Press and hold to activate the voice assistant.
ZSR can read most of the content displayed on the watch screen, including:
- Time
- Date
- Battery status
- Notification
- Application name
- Message content
- etc.
ZSR currently supports the following languages:
- English
- Chinese
- Japanese
- Korean
- German
- French
- Spanish
- Portuguese
- Russian
- Italian
You can learn more about ZSR at Zepp's support site. Visit the Zepp OS Screen Reader support page for detailed information.
Does ZSR consume a lot of battery?
Yes, ZSR will drain battery more than when not in use.
Can ZSR be used with Bluetooth headphones?
Yes, ZSR can be used with Bluetooth headphones.
Can ZSR be used with third-party applications?
Currently, ZSR can only read content in system applications.
What problems might I encounter when using ZSR?
Some problems you may encounter when using ZSR include:
- ZSR may not read some content correctly.
- ZSR may have difficulty reading content in third-party applications.
- ZSR may drain battery faster.
If you encounter any problems using ZSR, you can refer to the following resources:
Can I change ZSR's voice?
Yes, you can change ZSR's voice in Screen Reader settings.
Can I report a bug about ZSR?
Yes, you can report bugs about ZSR using the Zepp app on your smartphone.
Additional Resources
Troubleshooting Guide
If you encounter any problems while using Zepp OS Screen Reader (ZSR), you can refer to the following steps to find a quick and effective solution:
- Restart your device: This is a simple but effective way to solve temporary problems. Simply turn your device off and on again to see if there is any improvement.
- Updating the application: You should ensure that you are using the latest version of ZSR to experience the latest features and fix old bugs. You can check and update the app in your device's app store or on ZSR official website.
- Check settings: You should also check that ZSR's settings are appropriate for your needs and device. If you need guidance, you can see our support page to learn how to adjust the settings.
If you have tried all the steps above and still cannot solve the problem, you can contact us for timely support.
Contact Support
We are always happy to support you at all times. You can contact us through the following channels:
- Contact page: You can visit our contact page and fill out the support request form. We will contact you via email as soon as possible.
- Discord: You can join our Discord community and chat directly with our support staff. You will receive detailed answers and instructions from us.
When contacting, please provide us with the following information:
- Problem description: Please clearly state the problem you are having, including error messages, scenarios, and attach video or audio if available.
- Device information: Please tell us the model and operating system version of the device you are using. This will help us determine the cause and the most appropriate solution.
We will try to respond to you within 24 hours. Thank you for trusting and using ZSR!
Send us feedback
If you have questions or problems with ZSR and need support, please leave your feedback . We will respond to you as soon as possible.